What Does Cargo Insurance Cover, How Does the Damage Process Work?
Cargo insurance protects your shipment against damages that may occur during transport. Knowing the coverage helps speed up the process if issues arise. Shipments departing from Mersin are covered by insurance; additional protection can be defined for high-value shipments.
What is generally covered?
Impacts, tipping, and similar incidents on the road are typically included in coverage. Damages caused by inadequate packaging are usually excluded. This distinction explains why packaging is so important.
What to do in case of damage?
- Check the package upon delivery and have any suspicious situation recorded.
- Take photos of the packaging and the product at the delivery location.
- Inform us the same day; the process moves faster when it starts early.
- Keep documents such as delivery notes and invoices ready.
- Provide written information about the contents and value of the shipment.
- Determine the packaging standard according to the product group.
- Keep a copy of the delivery report.
Precautionary measures
Declaring the value and contents of the shipment in advance is the most practical protection. This way, appropriate coverage is defined and the transport method is chosen accordingly. Consult us before shipment.
Declared value and coverage
The declared value of the shipment determines the limit of protection. Understating the value may seem like a saving on premiums, but in case of damage, compensation will be insufficient. Accurate declaration is the most practical precaution taken at the very beginning of the process.
Additional conditions may be required for certain product groups. Packaging standards are separately evaluated for electronics, glass, and sensitive equipment. Sharing your product group before shipment ensures proper coverage.
Insurance is a safeguard established before shipment, not after problems arise. Accurate declaration and proper packaging ensure this safeguard works. Let’s clarify the coverage of your shipment together.
